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Welcome to DMX Profiles Support

Want to learn more about using DMX Profiles, or looking to solve an issue?
Choose a topic below to get started.


The 16 channel DMX assignment fixture profile will work with QuickShow and BEYOND but can also directly communicate to the FB4 series of controllers.

BEYOND also provides an 32 and 50 channel fixture layout described in the BEYOND DMX Server Channel assignment document.

Need Additional Support? We’re here to help.

If you need immediate assistance, want to browse the forum, or need to return hardware, use the links below, to get to the resources you need.

Having technical difficulties?


Have a pressing question? Create a ticket, to connect with our team. Or, call our office for immediate support.

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Need immediate assistance?


We are available nearly 24-hours a day, seven days a week. We also have multilingual staff who can assist, if you need support in your native language.


Need to make a return?

Have a repair, or need us to take a look at your Pangolin hardware? Click Here, to learn more about sending hardware back to Pangolin.

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Support forum

Here you can get fast answers to the most commonly asked DMX Profiles related questions, or post your own questions.

Go to support forum